General Information

Communal Satellite TV Aerials

The Association has recently completed the fitting of communal satellite dishes within all of its tenement properties, primarily in Arden.  These are capable of receiving Sky+.  Should you wish to connect to the system all you need to do is to connect your Sky box to the dedicated aerial socket in your living room.

By having a communal satellite system there will be no need to fit dishes on balconies, walls etc. in order to receive satellite TV.  You will not be given permission to fit a new satellite dish and the Association reserves the right to remove these.

Should you require any further information or advice on this matter please contact the Association.

Cold Weather Precautions

While the coldest spells of weather persist, leave your heating switched on as much as you can.  If you have a thermostat for your heating system set it to at least 10°C.

If you are going away let us know ... 
We’ll offer advice and assistance in relation to draining down your plumbing system, if necessary.  Leave a door key with a neighbour or relative and tell us how, in an emergency, we can contact the person who has the key.

If you find frozen pipes …
Thaw them out slowly by using warm air from a hairdryer or electric fan heater.  Alternatively, take cloths that have been heated in hot water and wrap them round the pipes.  Turn on your taps - when the pipes thaw this provides a way for the water to escape - this may help to prevent a burst.

If a burst happens …
Turn off the stopcock immediately.  Fully turn on the taps to drain the system.  If possible, carry out a temporary repair to prevent flooding neighbours.  This can be done by simply tightly binding the damaged length of pipe with an old cloth or with tape.  Call us as soon as possible for a full repair to be carried out - this is essential.

If water has penetrated electrical fittings …
Switch off the mains electricity supply.  Phone us immediately to ask for assistance.