Welcome to Glen Oaks Housing Association
We hope that you find it easy to move around our site and find out everything you want to know about our homes and the services that we offer to our customers.
On our website you can find more details about our innovative Gold Service tenant rewards scheme. You can also find out more about applying for a home with Glen Oaks, how to pay your rent and how to report a repair.
We aim to provide a first class service, however we appreciate that sometimes things can go wrong - details of how to complain about our service are available from the Complaints section of our website.
Please see our Tenancy Agreement page for information about changes to Scottish Secure Tenancy Rights introduced by the Housing (Scotland) Act 2014
New legislation on data protection will come into effect on 25 May 2018. The General Data Protection Regulation (GDPR) replaces the Date Protection Act 1998.
One of the key requirements of the new legislation is that we must notify individuals about their personal data that we process. Tenants, applicants, factored owners, Board members and other service users will shortly be issued with a Fair Processing Notice which will contain information on:
- Data processing purpose
- Recipients of the data
- How long the data will be held
- Whether the data will be processed as part of an automated decision-making process
- Data subject rights
For more information on GDPR you can visit the Information Commissioner's Office website at www.ico.org.uk
Introducing our new FREE Handyperson Service
Latest Glen Oaks News
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