Tenant Voice Impact Report
We're delighted to launch our new Tenant Voice Impact Report, giving tenants a clearer picture of how their involvement is helping to shape services and influence decisions at Glen Oaks.
853 hours of tenant participation
270 hours of scrutiny activity by our Service Improvement Group (SIG)
110 improvements delivered as a result of tenant feedback and involvement
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This is the first of what will become a regular feature. Going forward, we'll share Tenant Voice updates in every newsletter, so you can see how tenant feedback is making a difference and the improvements being delivered as a result.
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